What We Collect and Why We Keep It
When you register, we collect your name, email address, mobile number and the payment method you connect — whether that is JazzCash, Easypaisa, Raast or a bank transfer. We use this to verify your account, process deposits and withdrawals, and send you messages you asked for.
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During sessions, we log your device type, browser, IP address and pages visited. That helps us keep the account secure and troubleshoot issues you report to support. Payment data linked to JazzCash or Easypaisa is handled through encrypted channels; we do not store your wallet PIN
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or full transaction credentials on our servers. We retain your account records for as long as your account is active and for the period required by the applicable rules in your region. Where local law and eligible-region conditions govern data handling, those rules take precedence. You
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can request a copy of everything we hold, ask us to correct an error, or request deletion by writing to our support channel. We will respond within a reasonable window and confirm the action taken.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.